Shipping policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Novodiax, Inc. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Processing Time

All orders are processed within 1 business day (Monday–Friday, excluding holidays). Orders placed after 2:00 PM PST will be processed on the next business day.

Shipping Time

We offer standard shipping within the United States with an estimated delivery time of 3 business days after shipment confirmation. (Shopify Help Center)

Shipping Rates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking link.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to weather conditions, carrier issues, holidays, or other unforeseen circumstances.

International Shipping

At this time, Novodiax, Inc. ships only within the United States.

Incorrect Address

Please ensure your shipping address is correct before completing your order. Novodiax, Inc. is not responsible for orders shipped to incorrectly provided addresses.